Shipment Visibility

CSafe offers real-time shipment visibility for active and passive products through a cloud-based platform. With integrated tracking devices, customers and CSafe support staff will have 24/7 access to request and manage leases and monitor shipments through our user-friendly cloud-based platform and intervene to preserve a payload when needed.

Shipment Visibility

Features included with every lease

  • Real-time tracking devices included in RAP / RKN containers
  • Unlimited # of user access to visibility platform & training
  • Ability to monitor containers in real-time
  • Alerts provided in visibility platform, by e-mail and text message
  • Ability to customize locations for routes
  • Ability to customize and save routes
  • Ability to export data in real time during the shipment to intervene as needed
  • GDP Compliant Standard shipment report (PDF)
  • Standard rest API packet

Real-Time Data Tracked

  • Location
  • Temperature (ambient & cargo)
  • Door open events
  • Shock
  • Tilt
  • Ambient humidity
  • Ambient pressure

Alerts

Users can set up multiple levels of alerts (notification, warning & critical) for the shipment or the container. Alerts are available in visibility platform and via e-mail and text message. Shipment specific alerts include overall status. Container specific alerts include condition, presence/movement and time delays.

Features included with every monitored parcel:

  • Real-time tracking devices included
  • Unlimited # of user access to visibility platform & training
  • Ability to create and manage parcel orders
  • Ability to monitor parcels in real-time
  • Alerts provided in visibility platform, by e-mail and text message
  • Ability to track carrier milestones
  • Ability to create multi-leg shipments
  • GDP Compliant Standard shipment report (PDF) can be exported during or immediately following shipment

Real-Time Data Tracked

  • GPS Location
  • Temperature (ambient & payload)
  • Shock
  • Tilt
  • Ambient humidity
  • Ambient pressure

Alerts

Users can set up multiple levels of alerts (notification, warning & critical) for each shipment or parcel. Alerts are available in the visibility platform and via e-mail and text message. Shipment specific alerts include overall status. Parcel specific alerts include condition, presence/movement and time delays.

Features included with Cell & Gene Solutions:

  • Real-time tracking devices included
  • Unlimited # of user access to visibility platform & training
  • Ability to create and manage cell & gene orders
  • Ability to monitor shippers in real-time
  • Alerts provided in visibility platform, by e-mail and text message
  • Ability to track carrier milestones
  • Ability to create multi-leg shipments
  • GDP Compliant Standard shipment report (PDF) can be exported during or immediately following shipment

Real-Time Data Tracked

  • GPS Location
  • Temperature (ambient & payload)
  • Shock
  • Tilt
  • Ambient humidity
  • Ambient pressure

Alerts

Users can set up multiple levels of alerts (notification, warning & critical) for each shipment or parcel. Alerts are available in the visibility platform and via e-mail and text message. Shipment specific alerts include overall status. Parcel specific alerts include condition, presence/ movement and time delays.

What devices are used inside CSafe products for real time tracking?

The RKN and RAP active containers use Sendum’s PT300D real-time tracking device. The passive products are equipped with the OnAsset Sentry 600 real-time device.

Have the devices been approved by all required regulatory bodies and airlines?

OnAsset Sentry 600 – Passive Products

See list of airline approvals here: https://onasset.com/about-us/#tabbox?aviationapprovals

Sendum PT300D – Active Containers

CSafe has received FAA approval for the integration of the tracking device into both the CSafe RKN & CSafe RAP. We are working closely with airline partners on the integration of the tracking device into both containers and approvals are ongoing. Currently, we have received approval from the following airlines:

  • Air Canada​
  • Air France/KLM – Air France​
  • Air France/KLM – KLM​
  • Air France/KLM – Martinair​
  • ​AirBridge Cargo
  • American Airlines​
  • Alitalia
  • ANA Cargo​
  • Asiana Airlines​
  • CAL Cargo Airlines
  • Cargolux​
  • Cathay Pacific​
  • China Airlines​
  • Delta Airlines Cargo​
  • DHL​
  • Emirates SkyCargo​
  • Etihad Cargo​
  • IAG Cargo – Aer Lingus​
  • IAG Cargo – British Airways​
  • IAG Cargo – Iberia​
  • Japan Airlines​
  • Korean Airlines​
  • LATAM Cargo​
  • Lufthansa Cargo Group
  • Nippon Cargo Airlines
  • Qatar Airways Cargo​
  • Saudia Cargo​
  • Singapore Airlines​
  • Swiss Airlines
  • TAP Air Portugal​
  • Turkish Cargo​
  • United Cargo​
  • ​Virgin Atlantic Cargo​

What type of real-time information is available?

The Sendum PT300D provides real-time GPS location, cargo temperature, ambient temperature, shock events, ambient humidity, ambient pressure and door open/close events.

The OnAsset Sentry 600 provides real-time GPS location, payload temperature, ambient temperature, shock events, ambient humidity and ambient pressure.

What types of alerts can be set?

Users can create shipment alerts for all conditional data and configure them as notifications, warnings and critical alerts.

Active Containers

  • Cargo and ambient temperature
  • Ambient humidity
  • Cargo temperature
  • Tilt
  • Shock
  • Door opening/closing events
  • GPS location

Passive Products

  • Payload/ambient temperature
  • Ambient humidity
  • Ambient pressure
  • Tilt
  • Shock
  • GPS location

How are the alerts delivered?

The alerts can be delivered in the Visibility Platform, via e-mail and the user can opt-in to receive text messaging.

How do the real-time devices transmit the data?

They use cell-based towers to capture the data.

Where is power sourced for the real-time devices?

The Sendum PT300D is powered directly from the active container’s internal batteries, eliminating the need to constantly remove and recharge the tracking device.

The OnAsset Sentry 600 is powered by its own internal battery.

Who is CSafe’s software provider and why?

The software provider for CSafe’s Shipment Visibility Platform is Cloudleaf. Cloudleaf’s IoT solution is highly customizable, cloud-based, hardware agnostic, advanced in specialized actionable visibility within supply chains and offers a modern user interface (UI). Their team has an extensive technology roadmap to grow with our offering, Silicon Valley technical expertise and vast experience using advanced analytics to drive reporting and system efficiency.

What type of browser is supported?

The Visibility Platform is optimized for Chrome, Firefox and Safari. It does not fully support Internet Explorer or Edge at this time.

Will I be able to integrate shipment tracking data directly into our established platform?

For active container leases, standard REST API documentation will be neatly packaged to push shipment tracking data to any existing IoT platform. Users will still need to use the Visibility Platform to set up the lease and the shipment parameters.

Who will receive access to the Visibility Platform?

CSafe’s contractual customer (the Lessee/Purchaser) will be given direct access to the Visibility Platform. The Lessee/Purchaser can assign additional users in the Visibility Platform and grant access to an approved viewer.

What does the Lessee/Purchaser user need in order to register for the Visibility Platform?

Lessees need a Master Lease Agreement (MLA) with CSafe that includes tracking services terms or an addendum for tracking services to accompany an existing MLA.

Purchasers need a tracking services contract signed with CSafe.

How can I get signed up for the Visibility Platform?

As the Lessee/Purchaser, please work with your sales representative or reach out to customersupport@csafeglobal.com to get access to the Visibility Platform.

How is the shipment report data provided?

The shipment data can be downloaded from the shipment details page as a PDF. In the download, the user will receive a shipment summary report and individual container detail reports.

How are you managing data security/data privacy?

Data ownership belongs to CSafe and the contracted party. The Lessee/Purchaser can approve additional “viewers” to receive alerts or track the shipment in real-time, for that specific lease/purchase. All shipments, leases/orders, assigned containersassets, sensor profiles, shipment profiles, business rules are private to a the contracted party.

White Paper

Shipment Visibility Pilot #1 Results

White Paper

Shipment Visibility Pilot #2 Results