CSafe Connect enables a truly connected supply chain by bringing together product ordering, shipment analytics and customer support under a single login
MONROE, Ohio, January 10, 2023 – CSafe, a leading provider of a complete range of active and passive temperature-controlled shipping solutions for the pharmaceutical industry, announced today the launch of CSafe Connect and its new TracSafeTM line of data loggers, advancing to the next frontier of CSafe’s customer-focused digital ecosystem.
CSafe Connect is a recent evolution of CSafe’s cloud-based customer portal through which CSafe customers can place orders, track and manage shipments in real-time, log a support ticket, chat live with support staff, download product data resources and access web-based training.
CSafe Connect’s shipment tracking and analytics are enabled by the TracSafe suite of data loggers, available for single-use, reusable and real-time applications in most CSafe solutions including: CSafe RKN, CSafe RAP, CSafe APS, Softbox VIP and CGT Ultra parcels. The integrated data loggers and real-time analytics will be implemented across the remaining Softbox parcel and Silverpod pallet shipper lines later this year.
“We initiated this digital transformation journey three years ago and have kept a keen eye on the future as we continue developing this new cold chain digital ecosystem. What we are launching today is the next logical iteration of our offering and promise to provide customers what they need to ensure critical medicines are kept safe during their journey to patients,” said Patrick Schafer, CEO CSafe. “The combination of products, services and tools we offer today has the power to reduce customer product loss, create operational savings, increase speed of delivery and improve decision-making ability. And that’s just the beginning. We are committed to raising the bar for predictive insights, integrated decision-making and enhanced reliability across the pharma cold chain. I am excited about what we have planned for in 2023 and beyond.”